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Refund Policy

Returns

You have 30 minutes after purchase to cancel your order.
If the item is already shipped it cannot be cancelled and we can’t offer you Store credit.

To be eligible for store credit, your item must be in the processing time. Unfortunately due to the nature of our products we do not refund or exchange. If the item was not yet send out send us a email at info@ovulhealth.com and we can process a cancellation and issue a store credit.

Additional non-returnable items:
Gift cards.
Some health and personal care items.

To complete your store credit, we require a receipt or proof of purchase.

Late or missing store credit (if applicable)
If you haven’t received your store credit yet, first check your account again.
Then contact us at info@ovulhealth.com, it may take some time before your credit is officially posted.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ovulhealth@gmail.com and send your item to: 6680 Bennett Creek Dr, 223, Jacksonville FL 32216-6190, United States.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a credit to the gift giver and he will find out about your return.